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Privacy Policy

Last Updated: 12/03/2024

Welcome to Italy on Foot! Our privacy policy explains how we, Italy on Foot, part of the RomeonFoot team, and our website (referred to as “the Company”, “We”, “Us”, or “Our” in this Agreement) at ItalyonFoot.com (“Service”), collect, use, and share information about You (“User”, “You”, or “Your”) when You use our Service. Our primary goal is to enhance your experience with personalized, custom-made maps of Italy and insightful guides and tips on various Italian locales.

By using the Service, You consent to the collection and use of information in accordance with this policy. Providing Your personal data is voluntary, but necessary if You wish to use our services.

Information We Collect

We may collect the following types of information from or about You:

  • Personal Data: This includes Your email address and payment information. Your payment information is processed and stored securely by Stripe; we do not store these details.
  • Usage Data: Information on how the Service is accessed and used, which may include details such as Your device’s Internet Protocol address (IP address), browser type, browser version, our Service pages that You visit, the time and date of Your visit, and other diagnostic data.
  • Tracking Technologies and Cookies: We use Cookies and similar tracking technologies to monitor activity on Our Service and store certain information. Technologies used may include Cookies, Beacons, Tags, and Scripts.

How We Use Your Information

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account: to manage Your access to our Service.
  • For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products You have purchased.
  • To contact You: To communicate with You about Your account or our Services.
  • To provide You with news, special offers, and general information about other goods, services, and events which we offer.

Sharing Your Personal Data

We do not sell or share Your personal information with third parties except as described in this Privacy Policy. We may share Your data with our Service Providers to provide and improve our Service. Affiliates and business partners may be given access to Your information only to the extent necessary for the operation of our Service.

Security of Your Personal Data

The security of Your Personal Data is important to Us. We strive to use commercially acceptable means to protect Your Personal Data but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.

Your Data Protection Rights

You have the right to access, update, or delete the information we have on You. You can also object to the processing of Your Personal Data, request that we restrict the processing of Your personal information, or request portability of Your Personal Data.

GDPR Data Protection Rights

Individuals in the European Economic Area (EEA) have rights under the General Data Protection Regulation (GDPR). These include the right to access, correct, or delete the personal data we hold about you.

Under this Privacy Policy, and by law if You are within the EU, You have the following rights:

  1. The right to access, update or delete the information we have on You. Whenever made possible, you can access, update or request deletion of Your Personal Data directly within Your account settings section. If you are unable to perform these actions yourself, please contact Us to assist You.
  2. The right of rectification. You have the right to have Your information rectified if that information is inaccurate or incomplete.
  3. The right to object. You have the right to object to our processing of Your Personal Data.
  4. The right of restriction. You have the right to request that We restrict the processing of Your personal information.
  5. The right to data portability. You have the right to be provided with a copy of the information We have on You in a structured, machine-readable, and commonly used format.
  6. The right to withdraw consent. You also have the right to withdraw Your consent at any time where the Company relied on Your consent to process Your personal information.

Please note that we may ask You to verify Your identity before responding to such requests.

Refund Policy on Digital Products

Please note that Italy on Foot provides digital content and services without the possibility of refunds. Due to the instant access and digital nature of our products, all purchases made on our website are final. We do not offer refunds for any digital products once the order is confirmed and the product is sent. This policy applies to all types of digital products sold through Italy on Foot, including but not limited to digital maps and guides.

We encourage our users to review the information and previews available for each digital product carefully before making a purchase. For further information on our no-refund policy for digital products, please visit our dedicated page: No Refund Policy for Digital Products.

Your satisfaction is important to us, and we strive to provide clear and comprehensive information about our products to assist you in making informed decisions. If you have any questions or concerns about a digital product or our refund policy, please do not hesitate to contact us at hello@romeonfoot.com.

Changes to This Privacy Policy

We may update Our Privacy Policy from time to time. We will inform You of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or Our practices, please contact us by email at hello@romeonfoot.com.

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