At ItalyOnFoot.com, we are passionate about providing high-quality digital walking maps of Italy, complete with self-guided, custom-crafted routes to enhance your journey through the beautiful landscapes and vibrant cities of Italy. Our team puts a tremendous amount of effort into ensuring that each map offers detailed, insightful, and useful guidance to make your Italian adventure unforgettable.
Due to the nature of the digital products we offer, we implement a No Refund Policy on all purchases made on our website. Below, we outline the reasoning behind our policy and ask for your understanding and cooperation.
Why No Refunds?
- Immediate Access and Usage: Our digital walking maps and self-guided routes are accessible immediately after purchase, providing instant value through content. This instantaneity, intrinsic to digital goods, complicates the possibility of returns.
- Intangible Nature: Digital products, unlike physical items, cannot be returned in a traditional sense. Once a digital map is accessed/downloaded, it’s impossible for us to retrieve the product or verify its deletion or non-usage.
- Protection of Intellectual Property: Each map is the result of extensive research, creativity, and dedication. Offering refunds could potentially lead to misuse of our intellectual property, including unauthorized distribution or copying.
Before Purchasing
If you have any questions or concerns about a specific map or route, please don’t hesitate to reach out to us before making your purchase. Our team is dedicated to helping you select the perfect guide for your adventure in Italy.
Agreement to Policy
By purchasing digital products from ItalyOnFoot.com, you acknowledge and agree to our No Refund Policy. This agreement is a condition of use and access to our digital walking maps and self-guided routes.
Should you find yourself unsatisfied or encountering issues with your purchase, please contact us at hello@romeonfoot.com. While we can’t offer refunds, we are committed to ensuring your satisfaction and will endeavor to address your concerns.
We thank you for choosing ItalyOnFoot.com for your travel needs in Italy. Your understanding and cooperation with our No Refund Policy help us continue to create and share the most detailed and enriching walking experiences across Italy.
Sincerely,
ItalyOnFoot.com & RomeOnFoot.com Team