Contact Italy on Foot
Questions about a guide, order support, or travel tips? We’re a tiny team (GMT+1) and usually reply within 24-48 hours, Mon-Fri.
Get in touch
Best for order help & general questions. hello@italyonfoot.com
Travel tips, stories, and DMs.
@romeonfoot
Helpful links
Guides, FAQs & latest posts. italyonfoot.com
Send a message
Quick Help
I didn’t receive my guide email.
Check Spam/Junk and Promotions tabs. Add hello@italyonfoot.com to contacts and mark as “Not Spam.” Still missing it? Email us and include your order #.
Can you resend my download link?
Yes, reply to your order confirmation or email hello@italyonfoot.com with the email you used at checkout and we’ll resend it.
Do I need an account or portal?
No, guides are delivered via email with a direct download link.
Refunds for digital downloads?
Digital guides are non‑refundable once the download link has been delivered. If you made a duplicate purchase or can’t access your files, email hello@italyonfoot.com with your order # and we’ll help (resend/fix).