Contact Italy on Foot
Questions about a guide, order support, or travel tips? We’re a tiny team (Rome time) and usually reply within 24-48 hours, Mon-Fri.
Get in touch
Best for order help & general questions. hello@italyonfoot.com
Travel tips, stories, and DMs.
@romeonfoot
Helpful links
Guides, FAQs & latest posts. italyonfoot.com
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Contact Italy on Foot
What can we help with?
Choose the category that best matches your question. Everything goes to hello@italyonfoot.com. A clear subject line helps us route your message and answer faster.
App support
Questions about app passes, pricing, your account, saved itineraries, signing in, or using the trip tools.
PDF and order support
Help with a guide you bought, including download problems, missing order emails, or questions about the file.
Billing and refunds
Questions about payments, receipts, charges, or refund eligibility for guides and app passes.
Corrections
Found something outdated or incorrect in an article, guide, or app result? Send the page, section, and detail so we can review it.
Partnerships
Collaborations, affiliate ideas, destination partnerships, and other business enquiries.
Press
Interviews, expert quotes, image requests, background information, and other media enquiries.